Samsung Galaxy S21 Ultra

Phantom Black / 128GB / Excellent

£299.99

Returns & Refund Policy

30-Day Money-Back Guarantee

Not completely satisfied? Return your device within 30 days of delivery for a full refund or direct exchange.

Return Window

You have a full 30 days from the date your order is delivered to request a return. We want you to be completely confident in your purchase.

Return Conditions

The device must be in the same cosmetic & working condition as received.
All original accessories (charging cables, packaging) must be included.
Ensure any iCloud, Google, or passcode locks are removed before shipping back.

Easy 4-Step Return Process

Contact Support
Reach out with your order number via email or chat.

Prepaid Label
We provide a trackable prepaid returns label.

Pack & Ship
Securely pack device and drop it off at your local courier.

Fast Refund
Refund processed within 3–5 working days of inspection.

Refund Method & Timing

Refunds are automatically issued back to your original payment method (Credit/Debit card, PayPal, Klarna, etc.) within 3–5 business days after inspection at our UK testing facility.

Need help with a return or refund?

Our customer service team is available Monday to Friday to assist you.

Contact Support

The Mobile Phone Depot Promise

Guaranteed by the Mobile Phone Depot Promise

Best-in-class refurbishment

All devices in our collection go through a rigorous, multipoint quality inspection by certified technicians.

Trusted UK refurbishers

We only work with certified technicians with years of industry experience and a proven track record of quality craftsmanship.

You check out, we check in

12-month warranty, 30-day free returns, and dedicated UK customer care when you need it.

Learn more

1-year warranty

Fast tracked delivery

Free standard shipping

Fast tracked delivery

Free 30-day returns

Fast tracked delivery

Friendly customer service

Fast tracked delivery

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